New Managers' First 90 Days: What to Say, What to Do, and What to Avoid

The first 90 days as a new manager are the most critical-and often, the most stressful. You’ve been promoted because of your performance, but now you're navigating an entirely new world of expectations, responsibilities, and relationships.

Many new managers quickly realize that technical expertise and high performance don’t automatically translate into leadership success. Without clear direction, they fall into common traps: trying to please everyone, overcompensating through micromanagement, avoiding conflict, or being too hands-off.

This transition period is filled with uncertainty: What should I say in my first team meeting? How do I handle resistance or lack of trust? When do I give feedback-and how? These challenges don’t just affect your confidence-they can impact your team's performance, engagement, and your long-term credibility as a leader.

This webinar is designed to remove the guesswork and empower newly promoted managers with a practical, proven blueprint for success. You’ll gain strategies to establish your leadership presence, build trust with your team, communicate with clarity, and set a tone of accountability and collaboration from day one. You’ll learn what to do (and what not to do), what to say in critical moments, how to delegate effectively, and how to avoid early missteps that can damage your leadership brand.

More than just a training-it’s an investment in your leadership journey. When you apply the tools from this session, you shift from surviving to thriving. You’ll walk away with confidence, direction, and a clear path to lead with influence and impact.

If you’re serious about setting the right tone, gaining your team’s respect, and building a strong leadership foundation, this training will change the trajectory of your role. It’s not just what you know-it’s how you lead. Start strong. Lead smart.

Why should you Attend: Why Should a Newly Promoted Manager Attend This Webinar Training?

Because the first 90 days can make or break your success as a leader.

Newly promoted managers often step into their role with excitement-only to be hit with unexpected pressure, confusion, and self-doubt. You’re suddenly responsible for setting direction, motivating a team, holding people accountable, and making tough decisions-all without a clear roadmap. You're expected to “just know” how to lead because of your past performance, but leadership is a different game altogether.

If you’ve ever found yourself wondering:

• How do I earn respect without coming across too aggressive or too soft?
• What if my team doesn’t listen to me?
• Am I supposed to already know how to handle performance issues?
• How do I manage former peers without damaging relationships?

• Shifting from Individual Contributor to Manager
• Building Credibility Without Overpromising
• Setting Clear Expectations Early
• Communicating with Confidence and Clarity
• Managing Performance from Day One
• Avoiding the Micromanager Trap
• Navigating Difficult Conversations
• Building Relationships Up, Down, and
• Time Management for New Leaders
• Mistakes New Managers Make (and How to Avoid Them)

• Team Leaders
• Supervisors
• Managers (all levels)
• Project Managers
• Department Heads
• Directors
• Human Resources Managers
• Operations Managers
• Executives (C-suite)
• Entrepreneurs and Business Owners
• Nonprofit Leaders and Program Directors
• Customer Service